Shipping policy

SHIPPING POLICY Last updated: May 2026

  1. Print-on-Demand Fulfilment All Faith Trove products are custom printed and fulfilled by Printful. Orders are processed and dispatched within 2-5 business days after payment is confirmed.

  2. Delivery Times

All orders are custom printed and dispatched within 2–5 business days after payment is confirmed.

🇿🇦 South Africa: 7–12 business days after dispatch

🇺🇸 United States: 3–5 business days after dispatch

🌍 Other International: 10–20 business days after dispatch

Delivery times are estimates and may vary due to customs, public holidays, or courier delays. Total delivery time = production time + shipping time.

  1. Shipping Costs Shipping rates are calculated at checkout based on your location and order weight.

  2. Order Tracking Once your order is dispatched, you will receive a tracking number via email. You can track your order through the courier's website.

  3. Customs & Import Duties International orders may be subject to customs duties and import taxes. These are the responsibility of the customer and are not included in our prices.

  4. Shipping Queries For all shipping and delivery queries, please contact us at shipping-ft@faithtrove.co.za with your order number.

  5. Lost or Delayed Orders If your order has not arrived within the estimated timeframe, please email shipping-ft@faithtrove.co.za and we will investigate promptly.